PT CARE SUP

Forrest Health • Hattiesburg, MS, US • published 2026-09-21 22:42:50.101167

Description

**Job Summary** The Patient Care Operations Supervisor (PCOS) reports to the Director of Capacity Management and is accountable and responsible during a scheduled shift for managing and guiding hospital operations, including staffing, patient flow, and operational coordination across the enterprise. This role collaborates with nursing, department leaders, and Information Technology to ensure safe, efficient, and effective care delivery. The PCOS must be able to clinically participate in all components of the nursing process while also demonstrating strong operational and workforce management expertise. This includes a deep understanding of staffing grids, to support real\-time, data\-driven staffing decisions. This role is responsible for executing and optimizing enterprise\-wide staffing requirements, including development and sustainment of a 24/7 staffing model, aligning resources across departments and facilities within the Forrest Health system. The PCOS utilizes advanced scheduling tools such as Epic and UKG to drive efficiency, improve coverage, and support workforce sustainability. The PCOS partners with leadership to strategically implement pay incentives, address hard\-to...

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