Resident Services Specialist

South Bend Housing Authority • South Bend, IN, US • published 2026-09-21 22:42:50.097879

Description

Job Overview We are seeking a dynamic and dedicated Resident Services Specialist to join our property management team. In this vital role, you will serve as the primary point of contact for residents, prospective tenants, and vendors, ensuring exceptional customer service and smooth operations. Your expertise in property management tools, legal administrative processes, and tenant relations will help foster a welcoming community environment. The ideal candidate is energetic, detail\-oriented, and passionate about delivering outstanding service while managing lease agreements, compliance regulations, and administrative tasks efficiently. This position offers an exciting opportunity to grow within a vibrant organization committed to excellence in residential property management. **SUMMARY** Assists with directing, planning, and implementing and monitoring residents’ services programs and activities to remove barriers and ensure SBHA residents and clients achieve self\-sufficiency. Assists Resident Services Coordinator in directing day\-to\-day activities of residents relations, Housing University and COPE programs. Ensures optimal residents’ participation in SBHA programs and activit...

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