HVAC Dispatcher / Customer Service Coordinator – Office Position

AC Tech cooling Service • Doral, FL, US • published 2026-09-21 22:42:50.130495

Description

**Overview** Join our dynamic team as an HVAC Dispatcher, where you'll be at the heart of our operations, coordinating and managing the scheduling and dispatching of HVAC service technicians and equipment. This vital role ensures seamless communication between clients, field teams, and suppliers, driving efficiency and customer satisfaction. Your proactive approach and organizational skills will keep our HVAC services running smoothly, delivering reliable comfort solutions to our valued clients. **Duties** * Coordinate and schedule HVAC service appointments, ensuring timely dispatch of technicians based on priority and geographic location. * Utilize vehicle dispatch software and transportation management systems to optimize routing and resource allocation. * Communicate effectively with technicians via multi\-line phone systems, providing clear instructions and updates throughout service calls. * Manage inbound and outbound calls related to service requests, customer inquiries, and emergency dispatches with professionalism and courtesy. * Maintain accurate data entry of service logs, work orders, and customer information using Microsoft Office tools and Oracle Transportation Manage...

Get jobs like this daily in Telegram: @careeri_bot