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Endear - Onboarding Manager

Eleve Talent • Remote • published 2026-09-01 04:33:19.642836

Description

DescriptionEndear is seeking an onboarding manager with a passion for helping new customers achieve early success and maximize their potential with our platform. Our dream candidate is self-motivated and has an entrepreneur-like attitude towards their work, with deep understanding of retail operations and the unique challenges retail teams face. You have a solutions-first approach to customer onboarding, with an eye on how successful implementation can drive rapid expansion and long-term adoption. In this role, you will have a direct impact on the growth of Endear and will be involved in shaping the future of Customer Onboarding at Endear. In other words, you like owning your process and the results that follow. You will chiefly be responsible for guiding new customers through their critical first ~120 days, ensuring they achieve meaningful results quickly and setting them up for sustainable growth. You will work closely with our tight-knit sales team to accelerate pilot expansions and set the stage for smooth handoffs to our Account Management team. Additionally, you'll interact directly with the founding team including key department stakeholders across marketing and product. The...

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