Machine Learning Intelligent Operations Team - Quant Analytics Senior Associate

JPMorganChase • Columbus, OH, US • published 2026-09-23 11:43:00.828912

Description

**JOB DESCRIPTION** Join a team that unifies data and analytics talent across Chase to responsibly leverage data to build competitive advantages for our businesses with value and protection for customers. As a Quant Analytics Senior Associate, within the MLIO Analytics team, you will play a key role in optimizing Conversational Insights and Insights for Coaching products, span the entire problem\-solving lifecycle, including: identifying gaps through thorough and inquisitive analyses, conducting root cause analyses using causal inference and machine learning techniques, and identifying opportunities to enable customer self\-service across various Chase customer engagement channels. **Job Responsibilities:*** Conduct end\-to\-end data analysis to enhance LLM and GenAI model performance across both AWS and on\-premises environments. * Transform complex datasets, automate reporting, and perform business driver analysis to improve operational processes and applications. Utilize advanced methods to identify customer and specialist friction points across multiple interaction channels. * Collaborate with cross\-functional teams to integrate business assumptions with production data, valid...

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