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Operations Manager

WM • Sun Valley, CA, US • published 2026-10-13 08:22:57.554368

Description

Job Summary The Operations Manager is responsible for the onboarding, development, coaching, mentoring, and performance management of drivers and helpers assigned to their location. This role requires a hands\-on leader who works closely with frontline employees to ensure safe, efficient, and consistent operations. The ideal candidate has a strong background in transportation and logistics, at least two years of people management experience leading teams, and a proven ability to coach and hold teams accountable. Core Competencies * Adaptability: Flexible and able to adjust to changing schedules and business needs * People Leadership: Effectively leads, motivates, and develops teams while fostering accountability, engagement, and a strong safety culture * Logistics Understanding: Applies logistics knowledge to improve operational efficiency * Operational Knowledge: Brings a solid foundation in WM processes and systems * Data \& Systems Proficiency: Uses systems and data to drive decisions, improve efficiency, and manage labor II. Essential Duties and Responsibilities * Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties * Meet with new ...

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