Part-Time Customer Experience Specialist / Service Queue Coordinator

Simply • Springfield, MO, US • published 2026-09-22 04:42:21.993192

Description

**About Simply – Everything Apple:** For over 40 years, Simply – Everything Apple has been Springfield’s go\-to Apple Premier Partner for both repairs and retail — and we’re proud to be the **only Premier Partner in Missouri**. We’re built on experience, relationships, and a no\-BS commitment to taking care of people and their tech. Around here, we “actually give a sh!t.” **✨ Job Overview:** We’re looking for a **friendly, proactive Customer Experience Specialist** who will be the first impression for every customer walking in our door — and the glue that keeps our **service queue**, **training tracking**, and **store readiness** and running smoothly behind the scenes. This is an ideal role for someone who loves helping people, thrives on organization, and wants to grow into a high\-trust position within a dynamic Apple Authorized environment. **Core Responsibilities:** **Front\-of\-House Greeter Duties** * Greet every customer within 5 seconds of arrival with a warm, confident tone * Quickly identify needs and direct walk\-ins to the right team member or queue * Assist with check\-ins for repairs, pickups, or sales * Keep the lobby clean, stocked, and welcoming at all times * Ensu...

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