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Client Service – Product Support Specialist – Tax

ADP • El Paso, TX, US • published 2026-10-03 03:13:59.966358

Description

**ADP is hiring a Client Service – Product Support Specialist – Tax.** * *Do you have experience researching issues, resolving customer concerns, and providing exceptional service in a client\-facing environment?* * *Are you skilled at communicating with customers by phone, email, and other channels while maintaining professionalism and building strong relationships?* * *Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?* Well, this may be the role for you. As a Client Service – Product Support Specialist – Tax supporting ADP's Small Business Services (SBS) clients, you will provide consistent, high\-quality support by researching issues, resolving challenges, and helping clients understand requirements, timelines, and next steps. You will serve as ADP's front\-line for solving clients' challenges and as a trusted resource for clients and business partners, using strong communication, analytical, and problem\-solving skills to deliver exceptional service. In this role, no two days are the same. You will communicate with clients through phone, email, and other channels, investigate and resolve payroll tax service issues, coll...

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