Field Services Repair Area Manager

Best Buy • Remote, US • published 2026-09-23 05:43:16.135603

Description

As a Field Services Repair Area Manager, you’ll oversee Best Buy’s in\-home repair business in your designated coverage area. You’ll directly lead Best Buy and Geek Squad employees while managing relationships with a network of service partner (third\-party) teams that fulfill work in the home. You’ll build a strong employee culture that leads to favorable customer and business results. The territory for this role spans Eastern Pennsylvania, Philadelphia, South New jersey, Delaware, and portions of Maryland. The candidate should preferably reside in Eastern Pennsylvania, Southern New Jersey, Delaware, or nearby areas. **What you’ll do*** Ensure operational consistency of Best Buy’s repair network in alignment with enterprise and Field Services objectives by leading internal employees and influencing external service providers * Set clear expectations for your team, work with them on site and/or remotely, and provide regular 1\-on\-1 coaching * Create and maintain an exceptional team culture centered around engagement and belonging * Ensure your team follows all standard operating procedures and provide feedback to operations teams as needed * Manage workload and capacity planning, ...

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