Executive Director, Lifecycle Marketing Enablement

JPMorganChase • Columbus, OH, US • published 2026-09-22 10:42:51.201524

Description

**JOB DESCRIPTION** Shape how marketing gets done. In this role, you will lead a high\-performing organization responsible for innovation, transformation, operational excellence, and marketing enablement, helping teams deliver better customer experiences while driving efficiency and scale. As an Executive Director in Lifecycle Marketing Enablement on the Engagement and Product team, you will lead the strategy, operating model, and transformation agenda supporting customer lifecycle marketing across Consumer Marketing. You will oversee a portfolio spanning customer experience innovation, strategic operations, creative enablement, servicing communications, and digital ecosystem transformation. Working across Marketing, Product, Data \& Analytics, Technology, Finance, Compliance, and Risk, you will identify opportunities to modernize capabilities, improve how work gets done. **Job Responsibilities:** * Define and execute the strategy and multi\-year roadmap for Lifecycle Marketing Enablement. * Establish organizational priorities, governance frameworks, and operating models that improve speed, quality, transparency, and scalability across Consumer Marketing. * Drive marketing moderniz...

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