Operations Account Manager

ABB • Mebane, NC, US • published 2026-09-19 05:37:23.310604

Description

At **ABB**, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. **This position reports to:** White Glove Customer Support Leader \_\_ In this role, you will have the opportunity to lead a team of administrators and specialists to handle and coordinate customer support processes in local Sales units, from customer inquiry to product delivery and after\-sales service, to understand the complete sales process and to meet and exceed customer expectations. Each day, you will create, implement, and review customer service strategy and ensure quality, volume, and on\-time delivery based on business standards and customer requests. You will also showcase your expertise by making optimization plans to increase operational excellence and customer satisfaction in the sales process in collaboration with business counterparts. **The work model for the role is:** Onsite in Mebane, NC ***or*** Lancaster, TX with up to 20% travel required domestically and internationally. \#LI\-Onsite **Your role and responsibilities:** * Manage strat...

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