Member Service Specialist

APGFCU • Edgewood, MD, US • published 2026-09-19 05:37:23.256120

Description

**Where Banking Feels Like Belonging** At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co\-workers and communities \- helping to navigate life's little and big moments. **SUMMARY:** Under the direction of the Member Service Center Manager, develop new business through the promotion of Credit Union offerings to new and existing members. Be responsible for generating new and increased loan volume. Uncover member needs through personal contact and cross\-sell products, automated services and other services to meet these member needs as outlined in established Credit Union goals. Also, assist Branch Management by making recommendations on refunding fees and charges to members. Perform a variety of savings related services and loan related duties. Oversee our Indirect Lending Program. Perform a variety of loan related duties. Ensure that the policies and procedures regarding the program are met. Meet established Credit Union goals such as loan servicing, member servicing and growth of the Indirect Lending portfolio. **ESSENTIAL DUTIES AND RESPONSIBILITIES:...

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