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Customer Service Intake Specialist

Workspace Plus Inc. • Thorp, WI, US • published 2026-10-10 15:03:03.658106

Description

**SUMMARY:** Collect and enter customer data in a timely manner, and ensure data is accurate before entering into the system and setting up new customers. **RESPONSIBILITIES:** * Answer and direct inbound phone calls. * Receive, review, and direct emails received from the company website and general information email address to the appropriate recipient in a timely manner. * Compile, verify accuracy, and sort information for requests and orders prior to entering into system. * Enter and maintain new customers and new contact and account details from source documents. * Monitor end\-user requests from the website and notify the appropriate salesperson. * Update changes in sales territories on the company’s intranet. * Complete all work assignments accurately and within defined timeframes. * Continuously develop personal and professional skills through formal and informal training. * Performs other duties as assigned. **COMPENTENCIES:** * *Attention to Detail*: Accomplish tasks and processes completely and with a high level of accuracy. * *Communication:* Articulate complex matters and effectively express ideas and information in a clear and organized manner, so it is understood by o...

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