Client Relations Specialist, Energy

Mantis Innovation • Burlington, MA, US • published 2026-09-23 05:43:16.138221

Description

Mantis Innovation provides managed facility services and turnkey program management with technology\-enabled solutions that target the entire building footprint. We look at the entire facility—inside and out—and can impact 70% of what a building operator allocates critical budget dollars toward, including: Strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation. The Client Relations Specialist plays a critical role in supporting and servicing existing client accounts by acting as a key liaison between clients, internal sales teams, channel partners, and energy supply partners. This role is responsible for maintaining strong relationships, ensuring accurate and timely contract processing, and resolving post\-sale issues to deliver high\-quality client experience throughout the contract lifecycle. ### **OUTCOMES** * Respond to and triage 95%\+ of client inq...

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