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Service Delivery Specialist I

None • Anchorage, AK, US • published 2026-10-01 03:58:50.019525

Description

At Alaska Communications, we’re committed to putting our **team first**, always being **customer focused**, having a **can\-do attitude**, **owning our results** and always **acting with integrity**. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? ***We are unable to support remote international applicants or routinely sponsor work visas.*** The compensation range for this job is: $20\.86 \- $32\.32**Primary Duty** Service Delivery Specialists (SDS’s) primary duties are to focus on the efficient and accurate completion of work required to ensure customer service once the sale has been made. Provide support to sales staff, engineering, and field services as required. Interact with ACS customers to determine and recommend devices and services that meet the customer needs. **Examples of Job Duties** **SDSI (SOR/Dispatch)** * Prepare Orders for Field/CO Presentation. * Clear and close troubles and orders through all associated applications including billing. * Email inquiries for order or trouble scope and follow through to completion. * Provision service orders to switch customers between exchange carriers for Local \& Wireless Numb...

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