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Remote District Service Manager Team Lead – CCA Field Operations
General Motors (GM) • Warren, MI, US • published 2026-10-08 09:03:35.827116
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**Job Description** **The Role** As the team lead, you will lead a distributed Remote District Parts \& Service team that supports remote dealers across parts, service, customer experience, and related aftersales priorities. You will connect the remote team with regional field leaders and cross\-functional partners to remove obstacles, improve dealer performance, and deliver a consistent customer experience. You will use dealer, customer, and operational data to set priorities, strengthen operating discipline, and turn field\-tested practices into repeatable ways of working. This role also develops team capability and prepares employees for broader field and leadership responsibilities. **What You’ll Do** * Lead, coach, and develop the distributed Remote District Parts \& Service team while setting clear priorities, operating routines, service expectations, and accountability. * Own the remote\-dealer coverage strategy, including differentiated support for larger, higher\-volume, or higher\-opportunity dealers. * Partner with Zone Managers, District Managers, regional leaders, customer experience teams, warranty and policy partners, field service engineering, training, and home\-of...
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