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Tech Lead (m/f/d)

Superchat • Berlin, Berlin • published 2026-09-06 16:04:23.570690

Description

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide , from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day . We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. We're 100 people , profitable , and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. We are hiring a backend-leaning Tech Lead to lead a team of 3-4 engineers and own the tech for a part of Superchat’s product. This is a hands-on leadership role: You’ll spend roughly half your time design...

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