General Manager - PHILADELPHIA MARKET

Hand & Stone Massage and Facial Spa • Philadelphia, PA, US • published 2026-09-21 22:42:50.146904

Description

**Benefits:** * 401(k) * 401(k) matching * Bonus based on performance * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training \& development * Vision insurance Hand \& Stone Massage and Facial Spa is seeking a high\-impact, performance\-driven General Manager to lead both the team and the business. This role is ideal for a people\-first, servant leader who can build a strong culture, deliver an exceptional guest experience, and drive sales, revenue, and profitability. You’ll own spa performance while developing a team that consistently delivers results. **Lead the Business** * Spa operations and overall performance * Sales growth, membership performance, and profitability * Key metrics, reporting, and P\&L ownership **Build the Team** * Recruit, hire, and retain a high\-performing team * Lead, coach, and develop your team with a people\-first mindset * Build a culture of accountability, engagement, and service excellence * Ensure a World Class Client experience (WCCE) across all touchpoints **Drive the Results** * Increase revenue through memberships, service utilization, and retail performance * Use r...

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