L&I Customer Service Specialist 3 - Bilingual/Spanish

Washington State Liquor and Cannabis Board • Tacoma, WA, US • published 2026-09-22 16:42:36.724903

Description

**Description** --------------- **Our Mission:** Keep Washington Safe and Working! **Our Values:** Customer Focus, One L\&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. Note: If hired as bilingual, our top applicant will be required to pass an assessment of your ability to write and speak Spanish fluently. We do not use translating software. Employees with bilingual responsibilities receive a **5%** increase in pay. **The assigned duty station for this position is Tacoma, Washington.** **Note: The expected time spent in\-office will be Monday through Friday.** Are you passionate about delivering excellent customer service and making a positive impact? Do you thrive in dynamic environments where you can mentor others and solve complex problems? If so, this is your chance to join the Customer Service Program (CSP) and play a key role in keeping Washington’s workforce safe and thriving! We’re looking for a **Customer Service Specialist 3 (CSS3\)** who’s not just about assisting customers, you’re someone who excels at problem\-solving, de\-escalating tough situations, and making sure every customer gets the help they need. This position is a full\-time p...

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