Office Supervisor, Managed Operations

Liberty Tax • Yakima, WA, US • published 2026-09-22 04:42:22.058417

Description

**Job Title:** Office Supervisor **Department/Business Unit:** Managed **Operations Reports to:** Regional Leadership**Status:** Seasonal**FLSA Status:** Non\-Exempt **Job Summary** The Office Supervisor is responsible for overseeing the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service. The Office Supervisor acts as a key liaison between the tax office and Regional Leadership. **Responsibilities/Duties****Office Management:*** Manage day\-to\-day operations of the office, ensuring effective workflow and a professional environment. * Oversee staffing, scheduling, and supervision of office employees including Tax Preparers and administrative personnel. * Monitor and report office performance metrics, addressing any operational issues. **Customer Service**:* Ensure delivery of exceptional client service throughout the tax season. * Serve as the main point of contact for client concerns, resolving issues quickly and professionally. * Maintain a clean, welcoming office environment that...

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