All jobs → Partner boards

Service Specialist

PERRY proTECH • Lima, OH, US • published 2026-10-10 15:03:03.658338

Description

**Become an Employee\-Owner at PERRY proTECH!** This person plays a key role in ensuring client satisfaction and is responsible for identifying technical issues and implementing the best solutions. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. About the Role: * Perform remote troubleshooting through diagnostic techniques and pertinent questions * Provide remote assistance to technicians on client emergency service calls * Respond to requests for technical assistance in person, via phone, email, or text * Follow up with customers and users to complete the resolution of issues * Provide training to clients on products installed **Requirements \& Qualifications:** * Excellent customer service skills * Excellent time management skills * Ability to handle interruptions while completing daily tasks * Ability to handle difficult or emotional customer situations * Ability to be an active listener over the phone * Keen attention to detail and interest in problem\-solving * Excellent verbal and written communication skills * Associates degree or equivalent with a demonstrated successful work history * Proven experience in a...

Get jobs like this daily in Telegram: @careeri_bot