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Medical Receptionist / Customer Service Specialist

Palm Medical Centers • DeSoto, TX, US • published 2026-10-14 08:32:16.598351

Description

**Duties \& Responsibilities:** * Deliver excellent patient service. * Answer telephone promptly and direct calls accordingly. * Ability to retrieve phone messages and transfer calls as necessary. * Verify patient insurance. * Ability to retrieve all correspondence from all mailboxes and distribute accordingly. * Ability to prioritize the centers business needs and flexibility to assist other areas as needed. * Responsible for scheduling appointments, checking\-in/out patients, and obtaining accurate patient information. * Greet patients and visitors in a courteous/professional manner. * Notify appropriate personnel of visitor arrival and directs visitor to correct area. * Perform clerical functions. * Maintain/update directory of all employees in the center. * Notify the transportation dispatcher when patients are ready for pick up. * Maintain professional conduct and appearance at all times. * Ensure waiting and reception areas are kept clean and tidy. * Perform other duties and projects as assigned. * Flexibility to commute to other centers. **Required Skills, Experience and Education:** * Exceptional customer service and phone etiquette * Ability to use computers to enter infor...

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