Customer Service, Dispatch, & Billing Coordinator

Peters Heating & A/C • Hendersonville, TN, US • published 2026-09-21 20:11:33.914421

Description

Peters Heating \& Air Conditioning is seeking a Customer Service, Dispatch, \& Billing Coordinator for our Hendersonville location. This position is responsible for providing exceptional customer service while coordinating and dispatching service technicians, scheduling service appointments, processing service billing, and performing various administrative duties. As one of the first points of contact for Peters customers, this individual plays an important role in creating a positive customer experience. The ideal candidate will have an upbeat, professional, and outgoing personality, strong communication skills, attention to detail, and the ability to remain organized in a fast\-paced environment. **Duties and Responsibilities** **Customer Service \& Reception** * Answer incoming telephone calls promptly, professionally, and courteously. * Serve as a primary point of contact for customers requesting service. * Listen to customer concerns and gather accurate information regarding service needs. * Greet customers and visitors in a professional and welcoming manner. * Respond to customer questions and concerns and direct issues to the appropriate department or manager when necessary....

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