Lead Sales Retail Counter

Pick Your Part • Greer, SC, US • published 2026-09-19 05:37:23.301358

Description

Description: Within a retail sales and customer service environment, the Retail Counter Lead is responsible for supporting daily counter operations, assisting customers with parts and service inquiries, maintaining inventory and merchandising standards, and providing leadership and direction to retail team members. This position helps drive sales performance, customer satisfaction, and operational excellence while ensuring a clean, safe, and organized retail environment. **Essential Job Duties** * Manage assigned customer accounts and assist walk\-in customers with parts and product inquiries. * Provide training and support to Retail Counter team members on systems, processes, customer service standards, and company procedures. * Create and promote sales initiatives, contests, and incentive programs to drive team performance. * Conduct regular side\-by\-side coaching and training with retail team members. * Monitor sales performance and identify opportunities to improve customer service, product sales, and operational efficiency. * Assist customers with product selection, warranties, returns, and issue resolution. * Work closely with management on store initiatives, promotions, and...

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