Senior Manager, Customer Success, Sales & Success - Ads and Amex Offers

American Express • New York, NY, US • published 2026-09-22 04:42:21.958859

Description

This Senior Manager position is an advertiser\-facing subject matter expert responsible for engaging in strategic\-level discussions and end\-to\-end project ownership for Amex Offers engagements. The successful candidate will have experience building and managing a merchant and advertiser pipeline and driving the consultative sales process to identify growth opportunities and effectively develop merchant relationships within their respective portfolio. A strong candidate should be able to leverage business insights to identify new and deepened partnership opportunities and develop strong relationships with senior level marketing, media and advertising contacts. Responsibilities include drafting proposals, working with marketing execution specialists and present robust campaign performance analyses. This role requires focused collaboration both internally and externally across a variety of teams and business partners. * Strong partner management and/or customer success experience, including a track record of success in nurturing existing relationships with internal and external clients that drive commercial outcomes * Strategic thinker with a consultative sales approach * Experienc...

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