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PT Member Service Specialist-Lake Hazel

ICCU • Boise, ID, US • published 2026-10-03 03:13:59.963524

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Description

To provide service to members for financial transactions. Serves as a member\-facing representative and one of the first faces of the Credit Union, creating a welcoming, professional, and service\-focused experience. Promotes and cross sells Credit Union services. Ensures member satisfaction through courteous, accurate, and efficient service while supporting members’ financial wellness. Maintains a professional appearance consistent with ICCU dress and grooming standards for member\-facing roles. **\*This is for the Every Tuesday, Thursday 8:15\-6:15 and Saturday 8:45\-3:15 Shift\*** **Duties and Responsibilities** * Maintains a strong focus on helping each member achieve financial success. * Ensures member experiences are always at or above ICCU service standards. * Behaves consistently with ICCU’s Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement, and Accountability at all times. * Performs a wide range of member\-generated transactions through a variety of channels and systems accurately, professionally, and in a timely manner. * Provides general information to members about Credit Union services. * Recognizes and develops opportunities to ref...


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