Customer Service Associate

LakePoint Augusta • Augusta, KS, US • published 2026-09-22 23:43:00.285388

Description

Customer Service Associate Location: Augusta, KS 67010 Schedule: Part\-Time every other weekend (8a\-5p) Contact: Human Resources – (316\) 775\-4803 **Job Summary:** The Customer Service Associate plays a key role in the daily operations of the facility by greeting visitors, answering phone calls, assisting with administrative tasks, and supporting both residents and staff. This position also provides clerical support, assists with payroll data entry, and serves as a backup for building administration. **Key Responsibilities:** Greet all visitors, residents, agencies, and associates warmly and courteously Answer and direct incoming calls; take and deliver messages as needed Prepare and mail newsletters and introductory materials Perform general administrative tasks: typing, faxing, copying, filing, accepting packages, and preparing mailings. Perform other duties as assigned by the Executive Director/Administrator. **Qualifications:** Prior experience in a receptionist, host/hostess, or administrative role preferred. Ability to interact tactfully with residents, families, staff, and the public Strong communication and interpersonal skills Ability to work both independently and as pa...

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