IT Service Desk Specialist

BRS • Wright-Patterson AFB, OH, US • published 2026-09-21 22:42:50.097414

Description

Vista Global Solutions, LLC., as part of Bristol Bay Services, is primarily focused on providing information technology (IT) support services and personnel to various government customers. We help our customers leverage technology and operate with total confidence in the predictability, security, and reliability of their technology resources to meet business objectives by providing a wide array of professional services and products. Vista Global Solutions (VGS) is looking for a qualified IT Service Desk Specialist Level I to support GSP TO \#5 at Wright\-Patterson AFB, Dayton, OH. We’re seeking an IT Service Desk Specialist Level I with a working knowledge of current Microsoft desktop operating systems and other software used at the Defense Health Agency (DHA) or Government offices to provide day\-to\-day management and support of the WPAFB desktop computing environment. **What You’ll Do:** First\-Line Troubleshooting \& User Support * Answer IT support calls, provide walk\-up desk support, and respond to user questions. * Provide desk\-side and remote user assistance to resolve software and hardware problems that cannot be resolved remotely by the enterprise GSC. * Assist with fir...

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