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Electrical Service Manager
Encore Electric, Inc. • Belgrade, MT, US • published 2026-10-27 09:18:10.531257
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**OVERVIEW:** The Electrical Service Manager manages customer relationships in the service department, supervising service technicians and taking accountability for required profit goals. **Compensation for this Role:** $120,000 \- $140,000 annually, depending on experience **General Responsibilities** * Maintain open communication lines with all working relationships * Follow up to ensure items for which the job is accountable for are performed * Earn and maintains customer’s trust * Uphold the core values of the organization * Work well with others to accomplish the mission of the organization and of the job **Specific Responsibilities** Management * Manage and direct the work performance of service technicians, project engineers, and service supervisors * Evaluate performance of Service Technicians * Make recommendations on hiring, disciplining, and terminating employees * Enforce the WO process is being implemented by all employees Sales * Manage the “Customer Relationship” as the primary customer contact * Work with assigned clients to meet their needs * Leverage existing customer relationships to generate sales and develop constant presence accounts Operations * Monitor and e...
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