Senior Specialist, Production Services Application Support Analyst

BNY • Berwyn, PA, US • published 2026-09-20 04:55:23.774484

Description

We’re seeking a future team member for the role of **Senior Specialist, Production Services Application Support Analyst** to join our **Managed Accounts Solutions Platform** team. This role is located in **Berwyn, PA** . **In this role, you’ll make an impact in the following ways:** * Perform moderate to complex troubleshooting as a subject matter expert in one or more applications. * Maintain and support applications and their operating environments. * Respond to alerts, perform root cause analysis, and use procedures and documentation for issue resolution. * Ensure appropriate monitoring and alerting setup, monitor applications, and respond to incidents Lead or partner with other team members on analyzing moderate to complex issues. * Perform ongoing health checks and validations after changes or significant incidents. * Provide input and recommendations for technical solutions on application problems. * Perform diagnostics and troubleshooting for more complex issues and escalate to second level application or infrastructure support when necessary. * Design and implement automation for manual processes. * Mentor or provide guidance for junior team members. * Partner with quality ...

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