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Supervisor - Claims Operations
Astrana Health • Monterey Park, CA, US • published 2026-10-07 21:03:27.423068
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### **Description** The Supervisor – Leads claims production team, ensuring accurate, timely, and compliant adjudication while developing staff, reducing errors and overpayments, and advancing organizational quality and financial goals.### **What You'll Do** * Monitor and review work of all Claims production staff to identify additional training needs and to ensure compliance with department quality and production standards. Provide performance feedback and identify developmental opportunities for Claims staff. * Monitor and review claims production and transaction reports. Identify claims error trends and implement controls and changes that will minimize incorrect claims adjudication. Coordinate potential recovery efforts with Company Accounting and coordinate potential physician education opportunities with Company Physician Services. * Work closely with other Company departments to ensure that all areas supporting claims meet appropriate claims quality goals. * Ensure that all legal, regulatory, and policy requirements are met by keeping informed of changes and implementing necessary controls and/or programs to meet requirements. * Manage and update claims production policies, w...
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