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General Manager

Crestline Hotels & Resorts • Louisville, KY, US • published 2026-10-31 03:16:33.301586

Description

**Overview:** Crestline Hotels \& Resorts is currently hiring for a **General Manager.** The ultimate mission of this role will be to provide guidance to one of Crestlines multi million dollar business units by providing strong leadership and unparalleled customer service initiatives. A strong predictor of success for the General Manager will be the ability to: * Balance strategic planning with hands\-on execution out on the floor in a fast\-paced environment * Develop cohesion with associates and maximize each ones potential * Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition * Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff **Key Duties \& Responsibilities:** * Strong focus and adherence to three of Crestlines key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction your ability to influence and increase these upon starting is key * Staff Optimization develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within t...

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