Director of Operations

Community Mercantile • Lawrence, KS, US • published 2026-09-22 10:42:51.206744

Description

The Merc Co\+op OPERATIONS DIRECTOR At The Merc Co\+op, we believe great food can build a stronger community. As a community\-owned grocery cooperative, we are committed to supporting local producers, providing exceptional customer experiences, and creating a workplace where employees can grow and thrive. We are seeking a collaborative and results\-oriented Operations Director to help lead our retail operations, develop high\-performing teams, and ensure excellence across multiple departments. The ideal candidate is an experienced leader who can balance people, processes, and financial performance while supporting our mission, values, and long\-term success. **OPERATIONS DIRECTOR** **Reports To:** General Manager **ESSENTIAL FUNCTIONS** **Leadership \& Operational Performance** * Build and develop a high\-performing operational leadership team through clear expectations, delegation, coaching, mentoring, recognition, and accountability. * Hire, train, evaluate, and develop direct reports while ensuring consistent training, performance management, and adherence to co\-op policies and procedures. * Ensure adequate coverage at all locations, departments, and sub\-departments. * Partner...

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