Assistant General Manager

Mainstay/Sleep Inn and Suites Harrisburg Airport - Hershey South • Middletown, PA, US • published 2026-09-22 23:43:00.332866

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Description

Assistant General Manager We are seeking a motivated, hands\-on **Assistant General Manager (AGM)** to partner with the General Manager in leading our multi\-brand hotel campus. The AGM will serve as a key member of the leadership team, supporting daily hotel operations, employee leadership, guest satisfaction, and **property\-level sales efforts**. This position will also act as the primary on\-site management contact when the General Manager is off property. Key Responsibilities * Partner with the General Manager in overseeing daily hotel operations across the campus. * Serve as on\-site management and make operational decisions when the General Manager is off property. * Support Front Desk, Housekeeping, Breakfast, Laundry, and overall property operations. * Assist with employee training, coaching, scheduling, accountability, and performance management. * Resolve guest concerns and help maintain a welcoming, service\-focused environment. * Monitor room readiness, cleanliness, property condition, and brand standards. * **Partner directly with the General Manager to drive hotel sales and grow local business.** * Help identify and pursue corporate, group, extended\-stay, airport, c...

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