Process Improvement Engineer

VIVA • Remote, US • published 2026-09-21 22:42:50.150265

Description

100% Remote \- can be located anywhere in MST, CST, or EST Time Zones but must work EST hours. No candidates from PST. A Brief Overview As a Process Engineer, Strategic Process Improvement/Operations for the client, you will report to the Lead Director, Operations/Strategic Process Improvement who will drive the strategy and execution outcomes of the Process Excellence team. You will work across the client focusing on process improvement, driving change across multiple business verticals, and program management across applicable business verticals. You will be responsible for delivering process maps, gap analysis, defect identification, and problem solutioning. You'll assist with leadership updates and collaboration across the enterprise and business units as the strategy evolves. Duties/Responsibilities: Clarify purpose and define process start/end points Identify stakeholders, SMEs, and decision owners SME interviews and working sessions Review existing SOPs, job aids, policies Map each step (include handshakes, tooling, timing, etc) List process steps as RACI rows Identify roles or stakeholders as columns Assign Responsible, Accountable, Consulted, Informed Walkthroughs with SME...

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