Assistant General Manager

Books-A-Million • Aurora, CO, US • published 2026-09-22 16:42:36.775797

Description

### **Job Description** The Assistant General Manager manages the day\-to\-day operation of the store as a Manager On Duty in conjunction with the management team to maximize sales and customer service. They assist the General Manager with overseeing the execution of all aspects of store operations by providing effective leadership, achieving maximum sales and profits, controlling budgetary expenses, and managing the store team through training, development and accountability. ### **Roles and Responsibilities** * Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines. * Operates the store as the Manager On Duty in conjunction with the management team. * Maintains the physical security of the Books\-A\-Million store they are assigned, and in doing so is a key\-holding member of management. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Maintains category merchandising and cleanliness and ensures operational efficiency. * Maintains used category cadencing and stock levels within the monthly budget. * Assists General Ma...

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